This documentation is still Work In Progress

In Unee-T we have 2 types of attachments:
– Simple attachments (pictures, video, voice memo) which help you describe a case and add  more visual or verbal information to a case
– Advanced attachments (documents, quotes etc…).

We often need to request approval for a quote to make sure that everybody agrees on who needs to pay what. Advanced Attachments have been created to handle these types of documents.

Advanced Attachment have several additional attributes: that makes it easy to track and record approval process for future reference.

See the details about How to add an approval request to an Advanced Attachment for more details.

Leave a Reply